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How ant88 Handles Your Personal Data

At ant88, the way we collect, store and use your personal data is governed by a clear set of rules you can read and act on.

Data collected only as neededTouch 'n Go & GrabPay transactions encryptedYour rights, clearly statedNo third-party sale of personal dataContact us to request changes anytime
ant88 How ant88 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how we handle your data, want to correct something in your account profile, or need to understand what information we hold on you, our support team…

Live Chat Start a live chat session directly on ant88.vip for immediate privacy queries. Our agents handle data-related requests the same way they handle account queries — with full identity verification before any data is shared or amended.
Email Support Send your privacy request by email for a written record of the exchange. Include your registered email address and the nature of your request, and we will confirm receipt within one business day and resolve within two.
Help Desk Ticket Log a formal ticket through our on-site help desk portal if your request involves data deletion or a dispute about what we hold. Ticket submissions create a traceable reference number for your records and ours.
DATA HANDLING STANDARDS

Six Ways We Protect What You Share

From the moment you enter your details on ant88.vip to the point where a withdrawal clears back to your FPX-linked account, your data passes through encrypted channels and is accessed only by…

Encrypted Transmission

Every form submission and payment instruction on ant88.vip travels over TLS-encrypted connections. This means your Touch 'n Go or GrabPay details are never transmitted in readable form across the network, reducing interception risk at every step.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. We do not use cookies to build advertising profiles. You can manage cookie preferences through your browser settings at any time without losing account access.

Account Security

Your account password is stored as a one-way hash — we cannot read it, only verify it. We recommend enabling two-step login where available. Any suspicious login attempt triggers an automatic alert to your registered email address.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable law in jurisdictions where the service is permitted. Once the retention period ends, data is deleted or anonymised from our live systems.

Third-Party Access

Payment processors handling Boost and FPX transactions receive only the minimum data required to complete the transfer. We do not share your browsing history, game activity or personal profile with those processors beyond what the transaction requires.

Data Change Requests

You have the right to access, correct or request deletion of the personal data we hold. Submit your request through live chat or email with your registered credentials, and our privacy team will action it within two business days.

Common Questions About Your Data on ant88

The answers below cover the questions we receive most often about how ant88 handles personal data, what rights you hold as an account holder, and how to act on those rights. If your question is not listed here, contact us directly through any of the channels above.

We collect your name, email address, contact number and, where required, identity documents. Payment method identifiers — such as your Touch 'n Go or GrabPay reference — are captured to process transactions and are stored securely under encryption.

We share data only with payment processors (Boost, FPX, GrabPay, Touch 'n Go) and identity verification services where required to complete a transaction or meet legal obligations. We do not sell or rent your personal data to marketers or data brokers.

We retain your data for the period required by applicable law in the jurisdiction where your account was active. After that period, records are deleted or anonymised. You can ask us for the specific retention timeline relevant to your account by contacting support.

Yes. Submit a data-access request through live chat or email using your registered address. We will verify your identity and send a summary of the personal data held on your account within two business days of confirming your identity.

Log a help-desk ticket or contact us by email with details of what you would like corrected or removed. We will action the change within two business days and confirm completion. Some data may need to be retained to meet legal obligations even after a deletion request.

We use essential session cookies for login continuity and analytics cookies to monitor page performance. No advertising-profile cookies are used. You can accept, reject or clear cookies through your browser settings; essential cookies are required for the lobby to function.

The core policy applies across all regions, but your specific rights and our obligations may differ based on local law. Access to ant88.vip and the protections described here depend on whether local law in your area permits it. Contact support for jurisdiction-specific details.